When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
To ensure the security of the data, we have implemented appropriate administrative, technical, and physical security protocols to help protect the personal information you provide to us and keep your information confidential. Only authorized employees are permitted to access personal information. In addition, we use encryption when transmitting your sensitive personal information between your system and ours (https), and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser settings are different on all computers, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly remove you from ALL correspondence.
Montreal, Quebec H4T1V5
Last Edited on 2016-06-28
Due to many calls and order volume, we are experiencing up to a 24-hour delay in responding to customer inquiries and in processing emailed or faxed orders.
Rest assured that we are doing all we can to minimize delays and we thank you for your understanding.
In order to serve you better, for existing customers, please place your orders through our B2B site.
If you have not yet registered, please click on the following link:
Most products are back in stock, or will be arriving in the next few weeks, except for most gowns, masks and gloves.
For more information on stock availability in these categories, please contact your Sales Rep or call Customer Service at 1-866-518-6099.
We thank you in advance for your patience.